Where do we ship? YPG products are shipped in the US only. Packages are shipped through FedEx.
Can I only purchase products through the website? Yoga Pants Gallery can be found at our Creative Space and our website (www.shopypg.com) at this time.
Where is the creative space?
The creative space can be found in Kansas City, Moin the Hy-Vee Arena.
Yoga Pants Gallery
1800 Genessee St.
Kansas City, MO 64102
How long before I can receive my order?
The processing time for orders is 48 hours. After your order has been shipped, delivery time within the United States is 4-7 business days. Please keep in mind that during holidays, limited edition launches and restocks, delivery time may vary.
Yoga Pants Gallery is not responsible for any shipping deliveries that may be affected by customs, natural occurrences, or air and ground transportation strikes or delays, nor any extra fees.
Do you ship to P.O./APO/FPO?
At this time orders do not ship to the addresses listed above.
Can I change my order?
Please contact firstname.lastname@example.org as soon as possible. Efforts will be made to accommodate your request however, there is no guarantee that any changes will be made once an order has been shipped.
Can I cancel my order?
Unfortunately, once an order has been placed it cannot be cancelled.
Can I return my order?
You can return your order 14 days after you receive it if you have a change of heart. You are required to pay for shipping and handling. Please ship your order to the Yoga Pants Gallery Creative space. Please note, Yoga Pants Gallery reserves the right to refuse all returns, reshipments and refunds.
In the unlikely event that a product arrives damaged, the customer must contact customer email@example.com within 48 hours of receipt. Customers must include photos of the issue and a screenshot of your order confirmation email.
Can I exchange my product?
No exchanges are offered. All sales are final.
How can I check the status of my order?
Please log in to your account to check the status of your order. If you do not have an account, please refer to your shipping confirmation email to track your order.
Why was I charged twice?
Please email firstname.lastname@example.org with an image of the duplicate charge for further assistance.
I have not received an order confirmation, what should I do?
Order confirmations can take up to 24 hours to receive due to high demand. If you have not received your order confirmation email after 24 hours, please contact email@example.com with your inquiry.
What forms of payment do you accept?
Payments accepted are Visa, MasterCard, American Express, Apple Pay, Venmo and PayPal.
My item/s arrived damaged, what should I do?
Please contact us immediately at firstname.lastname@example.org. Please provide us with your order number and photos of the damage product/s.
I received incorrect item/s what should I do?
Please contact email@example.com as soon as possible. Please provide your order number along with a photo of the incorrect item you received.
My package is stuck, and tracking shows no movement, what do I do?
For domestic orders, package can only be considered lost if there has been no movement for 10 business days from the day it was shipped. Please send an email to firstname.lastname@example.org if your shipment shows no movement from the carrier's tracking information.
I put the wrong address on my order, please help!
Please be careful when entering your shipping address. Please email email@example.com so we can attempt to update your order. Yoga Pants Gallery will not be responsible for orders sent to the incorrect delivery address provided by the customer.
How can I find out more information about a product?
Product details can be found on the product page but if you have more questions, please feel free to email us at firstname.lastname@example.org
What is the Founder’s Club Membership? The Founder’s Club is a membership program that allows you to get a 15% discount off all products in the creative space or on-line for only $10. You will receive free shipping anytime you spend over $100 anywhere in the US. You will receive exclusive products and presale privileges before a product is released to the general public. We will also have exclusive events especially for members.
Do I need to have an account to place an order?
No. You do not need to have an account to place an order.
How do I create an account?
You can create an account by visiting (https://shopypg.com/account).
How do I subscribe or cancel my email subscription?
You can easily subscribe to emails by visiting (shopypg.com) located at the footer. If you wish to cancel/unsubscribe, you can click unsubscribe by locating the "Unsubscribe" link within the email subscription.
I forgot my password, what do I do?
To reset your password, go to (https://shopypg.com/account/login) and click on “Forgot your password?” above the sign-in button. You will then be prompted to enter your E-mail address used to create your account. Once you submit, you will receive an E-mail notification with a link to reset your password. Once you reset your password you can log-in on the webpage: (http://shopypg.com/account/login)
Where are your products manufactured?
Our designs are made in the USA, with globally sourced fabrics.
What materials are your leggings made of?
Our leggings are made of Spandex and Polyester.
Are your leggings see through?
YPG is pleased to inform you that none of our leggings are see through. The best quality materials have been sourced to ensure a fabric thick enough that nothing will show. As well as, the ability to workout freely without any restriction.
Are your leggings sweat proof?
Absolutely. There is no reason for anyone to wear anything that is going to show sweat. We believe in looking your best at all times.
Are your leggings breathable?
Yes, we sourced a material that is meant to be worn at all times.
Do your leggings have a pocket? Yes, they do. It’s in the top left part of the waistband, it is large enough to hold your keys and some cell phones.